Case Studies

CIMB Junior Savers Account Program 2011

CLIENT:

CIMB Group is ASEAN’s leading universal banking franchise which reaches 81% of the ASEAN population, representing 89% of the region’s gross domestic product. Its retail network of over 1,000 branches is the widest in the region. Headquartered in Kuala Lumpur, CIMB Group’s main markets are Malaysia, Indonesia, Singapore, Thailand and Cambodia.  It has been in Singapore since 2005 and its two main businesses here are CIMB Bank (retail banking) and CIMB Securities (capital markets).

BRIEF:

  • To provide customers privileges suitable for children below 12 years old and family
  • To recruit and manage partners who ideally belong to categories such as retail and activities/sports
  • To run a year-long partnership with offers refreshed every 6 months if required by partners
  • To provide offers in the form of vouchers that can be redeemed by flashing the CIMB Junior Savers Account card

OBJECTIVES:

  1. Introduce a rewards solution to support the launch of the new Junior Savers Account in Singapore and provide and end-end fulfillment solution enabling customers to redeem for Retail, Entertainment and F&B.
  2. Drive signups for the new Junior Savers Account

SOLUTION:

  • Partnership Program: CIMB Junior Savers Account Program 2011
  • Program Theme: Retail, Entertainment and F&B
  • Location: Singapore
  • Program Window: 11 June 2011 to 30 June 2012
  • Communication: Through co-branded eDMs, welcome kit, dedicated website and brochures.

PARTNERS:

 

 

 

 

 

 

 

 

 

 

 

 

 

PRINTED COMMUNICATION:

 

VOUCHERS

Partner 1: Frolick

 

 

 

 

 

 

 

 

 

 

Partner 2: Go Go Bambini

 

Partner 3: Gymboree

 

Partner 4: JWT Kids Gym

 

Partner 5: KinderGolf

 

Partner 6: LilliPutt

 

Partner 7: MPH

Partner 8: Piccolo

Partner 9: Rochester Playhouse

Partner 10: Wild Wild Wet

 

BROCHURE

 

 

 

RESULTS:

  • This program is just launched at time of publishing.
  • Final response of redemption rate will be shared at later stage.