Nokia Style, Philippines

CLIENT

Over 1 billion people use a Nokia device daily, which makes Nokia the leading brand in mobile phones in Asia and the top seller for smartphones. Nokia has 38% average market share in the mobile phone industry, which is the largest footprint of any mobile company.

BRIEF

  • Create style-themed brand partnership in Philippines for Nokia C7

OBJECTIVES

  • Brand Alignment with style partner
  • Drive preference for Nokia via C7
  • Drive active users and repeat usage of the Ovi Store
  • Drive sales for C7 device and partner product/service

SOLUTION

  • Partnership program to run in Rustan’s Department Store in Philippines from 11 March 2011 to 12 May 2011.
  • Every purchase of Nokia C7 stands a chance to win a shopping spree at Rustan’s Department Store. Rustan’s is giving away 5 x Php50,000 worth of shopping spree.
  • http://www.nokia.com.ph/c7stylemania

PARTNER

  • Rustan’s Department Store is the most prestigious retailer in the Philippines and a home to the world’s most premier and sought after brands e.g. Cartier, Ermenegildo Zegna, Nina Ricci, Alfred Dunhill, etc.

VIDEO ADVERT

 

PRINTED COMMUNICATION

RESULTS

  • This program is just launched at time of publish

Burberry & Keane: OMG WHY?!

When bands and brands come together in a marketing partnership you usually ask how much were they paid. In the case of the brand partnership between Burberry and Keane, which kicked off last week in Beijing, the answer is a lot simpler. It was because Keane are part of Burberry Creative Director Chris Bailey’s music collection! I kid you not! Burberry has launched Burberry Acoustic featuring acts from Mr Bailey’s personal collection. Quite why he thinks his taste in music has anything to do with the consumer he’s aiming at is beyond me. It’s like the reason many brands sponsor their favourite football team…. No commercial reason whatsoever but it makes them feel good even if it screws the brand and does nothing for the consumer! Keane must have been delighted. They’re not exactly cool or cutting edge and yet Burberry flew them all the way to Beijing, they performed on the Great Wall of China and then in the new Burberry store opening in Beijing which itself was then broadcast to 50 other stores globally and they are now centerpiece to Burberry’s website: http://uk.burberry.com/store/content/experience/acoustic/index.jsp Oh and they must have paid a shed load of money to do so too because Keane claim that they turned down previous offers……. Go on please name them! Louis Vuitton, Gucci….Wal-Mart, Pound Stretcher? Do Keane even know that normal people wouldn’t be seen dead wearing Burberry and that it’s the ultimate “chav” brand? Or were they paid so much that it became irrelevant as who really cares who Keane endorse anyway, they’re not exactly Lady Gaga?! Quite why Burberry did this beyond the Creative Director’s wish to have his entire music collection flown all around the world to perform for him is beyond me. Allegedly it was to lead the fashion world in the on line market but surely having Keane perform an acoustic version of an already terrible song and making it worse would only drive people away from his website not attract people to it. For full details of the Burberry Keane partnership see the FT Weekend or on line: http://www.ft.com/cms/s/2/6b56247c-66e1-11e0-8d88-00144feab49a.html#axzz1JqUi2QsR

This article first appeared on

http://community.brandrepublic.com/blogs/chrisreed/archive/2011/04/18/burberry-amp-keane-omg-why.aspx

Singapore Airlines rules supreme but where’s the Tiger?

A new survey of most admired brands in Singapore reveals that Singapore Airlines is the most admired brand, just ahead of the Shangri-La Hotel and then the usual suspects of Google, Apple, Mercedes, Rolex and Ikea. Nike beats adidas. Visa beats Mastercard by some way. Chivas beats Jack Daniels which beats Johnnie Walker by a distance. Blackberry, Sony both beat Nokia but Nokia beats Samsung. Coke beats Pepsi which isn’t even on the list. Starbucks beats McDonalds by a long way, Prada and Louis Vuitton and Gucci are all high up as is Cartier and Tiffany. DBS (local bank) beats Citi and for all their marketing Standard Chartered comes in very low down. WWF comes up high and the list features the Red Cross and UNICEF which contrasts with the luxury brands that are all higher up the list. M&M’s is the number one sweet, Gap, H&M and Zara the favourite mid range fashion brands. Five star hotels dominate with Hilton, Mandarin Oriental, Banyan Tree, Four Seasons and Intercontinental all high up the list. MTV and CNN are the most admired TV brands and SingTel is almost bottom which considering that virtually all Singaporean’s have a SingTel mobile/TV/web account and that they spend so much money on marketing (including sponsoring the Singaporean F1 Grand Prix) doesn’t say much for their customer service, brand messaging and creative. Health and beauty brands like J&J, Dove, L’Oreal and Colgate come up reasonably high but there is still one cigarette brand in the top 100, Marlboro. The biggest surprise though is that Tiger Beer is only 83rd and is behind Heineken (owned in Singapore by the same company) and Guinness but just in front of Bud. Considering that massive amounts of money it spends in Singapore and globally marketing itself, the fact that this is its home and you see the brand everywhere and its locally recognized as being a global standard bearer for Singapore I would have thought it would be more admired but trying to be all things to all men in its marketing has clearly confused its brand values. It’s meowing rather than roaring!

This article first appeared on

http://community.brandrepublic.com/blogs/chrisreed/archive/2011/04/14/singapore-airlines-rules-supreme-but-where-s-the-tiger.aspx

WE GIVE GREAT MEETING

People are always saying “Why isn’t advertising as good as it was?”
Personally I don’t: 
a) have a clue 
b) know if it’s true.
Maybe people always remember the old days as better.
But I just read an article on a New York blog and something went ‘ping’.
For the first time I thought “Yeah, that’s the reason. And I never spotted it.”
You can check out the whole post here:http://adaged.blogspot.com/2011/04/answer-to-question.html
The point he makes is that agencies used to be paid on commission.
You got a percentage of the amount of money that was actually spent on the advertising.
So you only made money on advertising that actually ran.
What happened was that agencies moved away from commission towards fees.
So agencies now get paid an amount every month, whether they run any ads or not.
They get paid according to the hours spent working on it.
Under a commission system, the incentive is to make advertising and run it.
Under a fee system, the incentive is to string out the process to justify the fee.
That means we have to do time sheets to prove how long we spent.
Not sales graphs to prove how well the ads work.
At the end of the year the client doesn’t say “Did the ad agency put sales up?”
They say “Did the ad agency justify all the hours charged?”
But surely advertising shouldn’t just be about book-keeping.
Albert Einstein said “Not everything that can be measured counts. And not everything that counts can be measured.”
Under the commission-based system the incentive was to run ads.
So that’s what we did.
And any advertising works better than no advertising.
So the advertising worked.
And the brains were focussed on what made money, so they made better advertising.
But now as soon as the advertising runs we stop making money.
Because we stop billing hours to the client.
Now we make our money on hours spent having meetings, doing research, debriefing research, travelling to meetings, having pre-meetings, all of it chargeable.
So the more the better.
This is like changing the rules of football.
So the object isn’t to score as many goals as possible.
The object is to take the longest time possible before eventually scoring a goal.
Then adding up how many people were involved, and how much time they spent, and increasing the goal’s value accordingly.
And the team that spend most time before scoring a goal wins.
It’s like judging a mechanic, not on how well or how quickly he fixes your car, but on how many meetings you have about it.
It’s like judging a doctor, not on whether they cure you, but on how many times they take your temperature and blood-pressure.
It’s like judging a meal, not on what it tastes like, but on how long and how many cooks it took to make.
It’s like judging a comedian, not on how much they make you laugh, but on how long they take to get to the punch-line.
It’s like judging an artist, not by the quality of the pictures they paint, but by how much paint they use.
It’s all about the process, not the actual result.

As my mum would have said “Penny-wise, pound-foolish.”

This article first appeared on

http://community.brandrepublic.com/blogs/dtb/archive/2011/04/11/we-give-great-meeting.aspx

PO CARS HAD SQUARE WHEELS

Lots of agencies used to throw a summer party for clients and new-business.
At GGT, Mike Greenlees would hire a luxury tent at Henley for a week.
Each day a different set of clients would come along, sit in the sun, watch the boat races, drink champagne and eat strawberries.
Frank Lowe used to do a similar thing at Wimbledon.
JWT’s version was a party in Berkeley Square.
I’m not an account man, so I never really saw the point.
I didn’t understand about building relationships.
All I knew was it wasn’t anything to do with the ads.
It wasn’t anything to do with what made us different as an agency.
Eventually, Mike Greenlees went off to run the PLC and made Paul Simons MD of the agency.
I said to Paul “Why can’t we do something different?”
Paul said “Like what?”
I said “Something that would at least be about the work.”
Paul said “Like what?
I said “Okay, how about Edward de Bono, the founder of Lateral Thinking?
How about if we spent that money on getting him to lecture for a day instead?
We could rent a large lecture hall and have him do a talk, and exercises, on lateral thinking.
He could talk to existing clients and new-business in the morning.
He could do the same talk to the entire agency in the afternoon.
Clients would know what makes us different, and how we want to be judged.
New business would see whether their existing agency could measure up against those criteria.
And everyone at our agency would know what we think advertising ought to be about.”
So we got Edward de Bono to give a 4 hour talk, with exercises, to our clients and new business prospects, in the morning.
Then, in the afternoon, to do the exact same thing for the entire agency.
And it worked brilliantly.
Suddenly we were all singing from the same song-sheet.
And the part that worked best was PO.
PO was what might be described as ‘intelligent naïveté’.
Which is where de Bono felt true creativity sprang from.
Because he thought ‘creative’ was an adjective not a noun.
It wasn’t inherent in any particular job.
It was a quality you brought to your job.
Whatever your job.
As he said “There are a lot of people calling themselves creative who are merely stylists.”
PO is meant to release us from that trap.
To jolt us out of our mental rut.
He felt that the problem with conventional thinking was the words ‘yes’ and ‘no’.
Either of these was the end of thinking.
As he says “A conclusion is merely a place where you stopped thinking.”
For instance, supposing someone showed you an idea.
If you said yes, they stopped thinking, went away and did it.
If you said no, they stopped thinking, went away and did something else.
Either way they stopped thinking.
He wanted a response that said “Let’s keep thinking and see where it goes.”
So he chose PO, short for ‘possible’.
The purpose of saying PO, was to always move an idea on.
That was creativity.
It made everyone free to have seemingly ridiculous ideas.
No one could look silly.
In fact, the only way to be wrong was to be negative.
Because that shut down thinking.
PO forced us to have ideas we wouldn’t have dared to have without it.
PO forced creativity.
For a year or so after that event we had our most creative period, and our best new business run.

PO a different sort of client event is a good idea.

This article first appeared on

http://community.brandrepublic.com/blogs/dtb/archive/2011/04/05/po-cars-had-square-wheels.aspx

Singapore’s banking loyalty campaigns actually encourage disloyalty

It’s not uncommon for the average Singaporean to be carrying over 10 bank cards with them from 10 different banks. Why? Because every restaurant, hotel, spa and shop in Singapore has a deal with at least one bank/credit card. Singapore is offer city. When it comes to paying for a product or service and the cashier asks do you have either a Citibank or UOB or Standard Chartered or Amex or DBS or HSBC or OCBC or POSB or Visa or Mastercard card the Singaporean can say yes and redeem the offer! Clearly this produces zero loyalty and total promiscuity not seen since Henry VIII, except rather than cut up a card, like Henry beheaded his wives, and move on Singaporean’s keep all their cards! Can you imagine if Henry kept all 6 of his wives and lived with them all at the same time, that’s what Singaporean’s do with all their banking and credit cards. The cards offering hundreds of offer across the country gain more customers than anyone else but there will always be a certain store or favourite restaurant that can only be redeemed with another card to ensure that you have to cover all bases and have every card going in your purse or wallet. No one can stop the process now that it has snowballed too because the card that offers the least or heaven forbid no offers at all get’s carried less or not at all. It’s like a drug, they’re all hooked on generating offers for their customers and they can’t get enough of them. This is fantastic for the consumer but unnerving for the business as they have to offer more and more to compete. The banks say that these are loyalty offers when in reality they are sales promotional and tactical offers. These offers are desperately trying to get the card holder to use their card as opposed to their competitors. No brand has a killer offer and therefore all of the offers are competing on the same level. It’s loyalty for the next generation where there is no loyalty.

This article first appeared on

http://community.brandrepublic.com/blogs/chrisreed/archive/2010/11/22/singapore-s-banking-loyalty-campaigns-actually-encourage-disloyalty.aspx

Partner Locally

KFC is the leading American based Quick Service Restaurant in China with McDonald’s on their tale. It’s estimated that KFC has over 2,000 locations and McDonalds has just over 1,200. With so many choices in China for easy access ‘take-away’ food, including the local varieties, it’s no wonder that McDonald’s has set up a partnership with Sinopec, a gas or ‘petrol’ station company with over 30,000 locations across China.

It’s a great move for McDonald’s to Partner locally with a brand that is strong in that market and not just another American brand.

Will Big Mac’s become China’s favorite food much like ChickenTikka Marsala is in the UK and Mexican is on the way to doing in the USA? If it does happen someday, the Chinese can thank Sinopec for hooking up with McDonald’s.

This article first appeared on

http://www.geysermarketing.com/blog/

LINKIN PARK V’S WHITE LIES: WHO’S BETTER AT GEOGRAPHY?

I was getting very excited about seeing one my favourite bands, White Lies, here in Singapore and then the Japanese Tsunami happened…so what you’re thinking? Well they cancelled their Asian trip because of it obviously! Yes I can see you’re confused. They cancelled Japan, Singapore and Australia! Now White Lies are bright boys, they all have degrees and were public school educated…..Asia is a big place! Someone should get a map out for them, check it out on Google Earth boys…. Japan is 3,300 miles away from Singapore! It’s even further away from Sydney, 4,800 miles!!!! It’s a bit like cancelling a concert in London because of something that has happened in America or Canada! Now contrast that with those harder lads from America, Linkin Park, who, in the middle of the nuclear breakdown, earthquake aftermath and also after the Tsunami actually scheduled in a concert tour of …yes you’ve guessed it…Japan!

This article first appeared on

http://community.brandrepublic.com/blogs/chrisreed/archive/2011/04/05/linkin-park-v-s-white-lies-who-s-better-at-geography.aspx

Singapore’s banking loyalty campaigns actually encourage disloyalty

It’s not uncommon for the average Singaporean to be carrying over 10 bank cards with them from 10 different banks. Why? Because every restaurant, hotel, spa and shop in Singapore has a deal with at least one bank/credit card. Singapore is offer city. When it comes to paying for a product or service and the cashier asks do you have either a Citibank or UOB or Standard Chartered or Amex or DBS or HSBC or OCBC or POSB or Visa or Mastercard card the Singaporean can say yes and redeem the offer! Clearly this produces zero loyalty and total promiscuity not seen since Henry VIII, except rather than cut up a card, like Henry beheaded his wives, and move on Singaporean’s keep all their cards! Can you imagine if Henry kept all 6 of his wives and lived with them all at the same time, that’s what Singaporean’s do with all their banking and credit cards. The cards offering hundreds of offer across the country gain more customers than anyone else but there will always be a certain store or favourite restaurant that can only be redeemed with another card to ensure that you have to cover all bases and have every card going in your purse or wallet. No one can stop the process now that it has snowballed too because the card that offers the least or heaven forbid no offers at all get’s carried less or not at all. It’s like a drug, they’re all hooked on generating offers for their customers and they can’t get enough of them. This is fantastic for the consumer but unnerving for the business as they have to offer more and more to compete. The banks say that these are loyalty offers when in reality they are sales promotional and tactical offers. These offers are desperately trying to get the card holder to use their card as opposed to their competitors. No brand has a killer offer and therefore all of the offers are competing on the same level. It’s loyalty for the next generation where there is no loyalty.

This article first appeared on

http://community.brandrepublic.com/blogs/chrisreed/archive/2010/11/22/singapore-s-banking-loyalty-campaigns-actually-encourage-disloyalty.aspx

Singapore Airlines rules supreme but where’s the Tiger?

A new survey of most admired brands in Singapore reveals that Singapore Airlines is the most admired brand, just ahead of the Shangri-La Hotel and then the usual suspects of Google, Apple, Mercedes, Rolex and Ikea. Nike beats adidas. Visa beats Mastercard by some way. Chivas beats Jack Daniels which beats Johnnie Walker by a distance. Blackberry, Sony both beat Nokia but Nokia beats Samsung. Coke beats Pepsi which isn’t even on the list. Starbucks beats McDonalds by a long way, Prada and Louis Vuitton and Gucci are all high up as is Cartier and Tiffany. DBS (local bank) beats Citi and for all their marketing Standard Chartered comes in very low down. WWF comes up high and the list features the Red Cross and UNICEF which contrasts with the luxury brands that are all higher up the list. M&M’s is the number one sweet, Gap, H&M and Zara the favourite mid range fashion brands. Five star hotels dominate with Hilton, Mandarin Oriental, Banyan Tree, Four Seasons and Intercontinental all high up the list. MTV and CNN are the most admired TV brands and SingTel is almost bottom which considering that virtually all Singaporean’s have a SingTel mobile/TV/web account and that they spend so much money on marketing (including sponsoring the Singaporean F1 Grand Prix) doesn’t say much for their customer service, brand messaging and creative. Health and beauty brands like J&J, Dove, L’Oreal and Colgate come up reasonably high but there is still one cigarette brand in the top 100, Marlboro. The biggest surprise though is that Tiger Beer is only 83rd and is behind Heineken (owned in Singapore by the same company) and Guinness but just in front of Bud. Considering that massive amounts of money it spends in Singapore and globally marketing itself, the fact that this is its home and you see the brand everywhere and its locally recognized as being a global standard bearer for Singapore I would have thought it would be more admired but trying to be all things to all men in its marketing has clearly confused its brand values. It’s meowing rather than roaring!

This article first appeared on

http://community.brandrepublic.com/blogs/chrisreed/archive/2011/04/14/singapore-airlines-rules-supreme-but-where-s-the-tiger.aspx